Since our company started in 2005, our aim has been to be the best and most professional academic assistance provider. We have made significant progress in this direction.
How Are Writers Hired?
Writers are hired based on their performance in our registration process, which consists of several tests, including the online test based on a textbook by The Oxford University Press, to ascertain their knowledge of English.
Their familiarity with the common citation styles – APA, MLA, Harvard, inter alia, must also be assessed. It is imperative that, at the end of it all, they completed a sample paper to the satisfaction of our Writers Department.
How is the Writer’s Sample Work Evaluated?
The sample work of the writers is assessed on the basis of grammar, language, writing style and professionalism, and reader-friendliness. These assessment criteria ascribe responsibility for English language proficiency, understanding and subject area expertise to the writers themselves, who must be able to expertly complete their given assignments.
Do We Keep Updated with the Writers' Achievements?
We do keep updated with the achievements and progress of all our writers through a system of quality control, and we monitor and rate a writer's performance using our writers' rating system, which involves:
- an assessment of general writing skills, by a professional editor, using at least 3 papers completed during the previous two weeks, and which are randomly selected
- the average rating awarded by clients in respect of a given subject area
- penalty points are allotted based on the frequency of tardiness, revisions and complaints
- the percentage of returning customers for that writer
- the writer's preferred disciplines
This flexible system of quality control and rating facilitates the prompt provision of a writer’s most current rating. It also allows for the adjustment of a writers rating in line with that writers' performance over time. Therefore, if you request a writer who you had previously used and that writer has been upgraded, you may be charged an additional fee. Conversely, you may not be charged the additional fee, if the writer you request has been downgraded. However, we strongly recommend that you stick with the writer who had previously completed your assignments to your satisfaction.
Where Do the Writers Come from?
In order to engage the best writers available, our company employs freelance writers worldwide – from the United States of America, Kenya, Canada, Australia, Germany, the Netherlands, France, the UK, Pakistan, among others. We ensure that our writers possess the requisite command of English and expert knowledge to be able to deliver quality writing that corresponds to clients’ academic level, whether or not the writer is a non-native English speaker.
If you require a native English speaker exclusively, you should indicate it in the Writer's category on the Order form.
How is the Order Assigned to the Writer?
On the receipt of your order, we are able to immediately identify the most appropriate writer for your assignment. Our writer-selection system is constantly evolving, in keeping with our knowhow and experience, and takes into consideration writers' background and skills. It is also imperative to ensure that the writer’s current workload is manageable, allowing sufficient time to fully focus on your assignment and to complete it to your satisfaction.
Can I Be Assured of the Writer's Writing Skills before He or She Starts to Work on My Assignment?
During the process of placing your order, you can request to be provided with three samples of a writer's previous work, for an additional fee of $5. This body of work will clearly show the writer’s competence and language proficiency and, by extension, that writer’s capability to meet all your expectations.